Need a bit of free IT support for your charity, group or business in North Cleethorpes?

Could you use a couple of hours free IT support or advice? You could get a few problems sorted out or get some advice on how to plan things differently and use IT a bit better.

If your organisation is based in North Cleethorpes (see our map here) then Big Local North Cleethorpes is currently funding a programme to provide you with some local, free support. We’re focusing on charities, social enterprises, community groups and volunteer led organisations, but if you’re a small business in the area then we’re happy to help too.

IT includes your computers and laptops, mobile devices, social media, websites, software, backups, anti-virus and cyber security and more. It might be that you need a problem solving or some advice, or maybe it would be helpful to review what you are doing and help you plan some next steps – a sort of technology healthcheck.

We’re only able to provide a couple of hours free support, but hopefully that can be enough to point you onto the next steps. If you don’t ask, you won’t know if we can help or not.

The service is delivered through VANEL (Voluntary Action North East Lincolnshire) which is a charitable sector development organisation based in Grimsby and covering North East Lincolnshire. The IT administrator or manager from VANEL (or one of their digital champions) can come and visit you or you can visit us at the Big Local office at 82 Grimsby Road, Cleethorpes. Either way email us on or phone 07523 772516 to make an appointment (with Andy).

Some recent ways we’ve helped:

Setting up Facebook pages and getting social media accounts working better
Creating a Mailchimp account to start sending out new e-newsletters
Reviewing WordPress websites to plan changes and maintenance
Setting up printers and other equipment
Cleaning PC’s to make them more efficient
Advising a charity on registering with TT-exchange to get near free software (registered charities only)
Installing and setting up anti-virus software
Reviewing backup processes to ensure everything is robust
Providing a briefing on cyber security to local groups
Helping a group look for some funding that might help them with IT

And of course there are many more ways we can help.

Clearly we’re not going to be able to rebuild your systems or website or provide ongoing maintenance in the limited free time we can provide. But we do hope we can be useful. We’ll also signpost you on to other support and advice. We can also do a lot more for you – including full maintenance and support and building websites etc, but these are charged for services but we may be able to provide them at a discount or there may be ways to get funding to help you.

Download a flyer about this service here.

Visit the webpage about the service here.

So whatever your IT questions, problems, ideas or issues it’s worth a call to VANEL or Big Local to make an appointment and get us to help you.

Call 07523 772516 or email

Note: we also provide an IT support service (for free) to local people. The needs might be different (how to setup a mobile phone, or register online for a government service for example), but Big Local is supporting this programme too. If you have beneficiaries, clients, members, friends or family who are in North Cleethorpes then let them know about this too. (A few more details here).